Refund policy

RETURNS

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Please make sure your items are returned new, unused and with its original packaging and designer garment tags still attached. We guarantee a refund for products that you do not wish to keep and that are returned in accordance with our returns policy.

To start a return, you can contact us at noona.greatharvest@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at noona.greatharvest@gmail.com.

You will be notified by email when your refund is issued. It will be processed within 15 working days by your bank. This period varies depending on the card issuer.

DAMAGES AND ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at noona.greatharvest@gmail.com.